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7 reasons why a website needs maintenance

zooboole

Published By zooboole

Many clients think that their website must have everything out of the box before they launch it. And once that done, they will celebrate and get rid of the developer.

Yes, perhaps you can get rid of the first developer. But at some point, you still need to get other one.

Today's websites are entire infrastructures. Similar to a car or a building, at some point, they have to be built. And from there, a whole different series of services have to come in to keep them in a good state. It seems like a natural cycle, right? Although websites do not wear in the way many natural objects do, few situations contribute to the degradation of websites over time.

Dependencies

Sites nowadays are composed of many technologies put together. Many parts from other developers and projects could be used for efficiency and time-saving. So, even if your developer does not change anything in a given period, those responsible for the third-party packages may change things. Also, you might have used third-party services like email marketing tools, payment gateways, site templates, and so on that could change over time behind your business environment.

Servers

Web services are constantly updated and upgraded to ensure security. When a new version of a technology pops up and deprecates the older, servers have to follow. Hence, breaking your website technologies. Yeah, it's not that systematic, but it still happens. From there, you need to make some adjustments again. The developer thus has to come back in. In addition, servers can go down. You need a technical person to investigate the situation and find out if the server was overloaded or not, or does the site's code need some optimization, etc. Also, at some point, you need to be renewing some bills related to the server, such as the hosting, domain name, SSL certificates, etc. A technical person has to be around to make sure that all this is in shape at any point in time.

Death of technology

overtime, some technologies are neglected or depreciated. And fewer and fewer developers tend to be interested in learning them. In a long run, it becomes difficult to get developers who can fix any bug or bring in updates to your system. To avoid that, you might want to keep up with upgrading your website consistently to follow the growth of your tech stack.

Business model

Your website is a service that requires consistency with your actual business model and marketing strategies. At any time, you can decide to change your business model. Or you are maybe conducting a marketing campaign with unique features. In these cases, your website might also need to be adjusted. And we cannot foresee all these possibilities while building the website.

User experience

Once your website is up and running, you will start to harvest much feedback on challenges your users are facing. It can also be on your products or on how your service is offered. This feedback can require that you adjust the website or part of it to answer the need of your users. It may also happen that your tech stack does not behave as expected on some devices, browsers, or operating systems, etc.

Security

The internet is as cruel as real life. Every visitor is not there for your services. Some are there to hurt your business or website. You need to have someone to have a constant eye on your website's life. You don't know when something bad can happen. You need to have a close eye on how things are going at any point in time.

Maintenance

That is it. You do everything in your best to maintain or keep your website at a desirable state for your business at any given time. The point you need to take away is that your developer can not solve most problems related to maintenance during the development phase. That's why it's required to have a maintenance service. In the end, it seems like once your website is up, you need to ask yourself How do I maintain all this? or How do I keep everything in good shape?

We also have to note that this does not necessarily apply to every single website out there. Websites with fewer changes and adaptation may not require this, but having a monitoring service will always be a great help.